1 The Lotus Flower Principle
2 Anger and emotion management
3 Learning to understand yourself and others
4 (Serenity) communication
5 Advice to participants
Multimedia-based theory inputs and interactions in a mix: role plays, exercises, discussions, self-reflection and coaching elements (topics according to participants' wishes, e.g. optimizing decision-making, dealing calmly with conflicts, ability to act despite pressure, etc.)
This course is for anyone who wants to act more calmly and confidently.
There are no formal requirements for this course.
We recommend booking at least 14 days before the seminar date so that you can receive any documents by post in good time.