Course
H32097
Sustainable Argumentation and Discussion («H32097»)
Learn the right balance between emotion and objectivity, active listening, and representing your own interests and points of view. This is how you win over your conversation partners for your ideas, both in one-on-one conversations and in discussions.
Duration
2 days
Price
1'800.–
Please note:
This is a reseller course and as such excluded from any discounts (excluding promo codes).
Course information
This course is held in cooperation with Haufe Akademie. For the purpose of conducting the course, the participants' data will be transmitted there and processed there under their own responsibility. Please take note of the relevant Privacy notice.
Course facts
- Improving argumentation skills in one-to-one conversations and discussions over the long term
- Learning to be more assertive
- Finding the right balance between empathy and assertiveness
- Winning over discussion partners for your own ideas
- Discovering and using your own individual rhetoric
- Dealing with difficult situations with confidence
- Being confident, quick-witted and convincing in discussions
1 Basics of partner-oriented argumentation
- Perceiving and responding to verbal and nonverbal signals in others
- Learning to understand others
2 The successful argumentation
- Formulating arguments convincingly
- The question as a basis for your own argumentation
- Learning to listen actively
- Emotional and factual argumentation
- Specifically addressing the partner's motives
- Logical reasoning
3 Forms of conversation
- Two-way conversation
- Conversation and discussion in small groups
- The phases of a discussion
4 Conversation strategies
- Formulating goals
- Planning goal achievement/defining goal hierarchies
- Learning offensive and defensive strategies
- Using negotiation tactics
- Dealing with evasive maneuvers of the interlocutor
5 Difficult situations
- Dealing with conflict situations appropriately
- Dealing confidently with unfair dialectics
- Cooperation and confrontation in discussion rounds with several partners
The course focuses on practical exercises in which various conversation and negotiation situations are simulated. In addition, role plays and communication exercises with self-reflection result in a holistic exchange and learning process.
This course is designed for all employees who want to prepare specifically for discussion and conversation situations.
There are no formal requirements for this course.
We recommend booking at least 14 days before the seminar date so that you can receive any documents by post in good time.