Boost your Jira expertise with practical training for administrators and end users. Learn how to optimise Jira for service and project management to maximise efficiency and collaboration.
Digicomp offers a wide range of Jira training courses aimed at users and administrators. The aim is to maximise your productivity and understanding of the Jira Cloud environment.
Jira is a powerful management tool that is particularly popular in agile software development. However, it is also used by many companies that work with agile frameworks, such as Scrum and Kanban.
In Jira, tasks are recorded, described, assigned and given deadlines. The project status is visible to everyone at all times. Those involved in the project communicate directly via the individual tasks. This ensures greater transparency, shorter response times, and lower project costs.
Learn how to administer Jira professionally with the practical Atlassian Jira Administration training. Gain in-depth knowledge of the configuration of projects, workflows, authorisations and user management. Learn how to optimise Jira for the specific requirements of your team and company to achieve more efficient processes, better collaboration and maximum control over your projects. This course is ideal for admins, power users and IT managers.
The Atlassian Managing Jira Service Projects training provides the practical knowledge and skills needed to efficiently manage Jira Service Management projects in the cloud. It is aimed at administrators and team leaders looking to set up, adapt and optimise service projects.
The central focus is on configuring service projects, including setting up queues, SLAs (service level agreements) and service portals. Participants will learn how to record, prioritise and process customer enquiries in a structured way. The integration of automation rules is also covered to simplify work processes and automate repetitive tasks.
In addition, participants will learn how to manage knowledge databases and use reporting functions to analyse service performance. Participants will gain insights into best practices for optimising workflows and authorisations, and for fostering efficient collaboration between service and development teams.
The Jira for Users training is aimed at end users of Jira who want to use the tool safely and efficiently in their day-to-day work. Participants will learn how to create and manage tasks, organise projects and work with boards, as well as how to use dashboards, filters and search functions to organise their work. Advanced functions such as automations, labels, components and reports are also covered to support team collaboration. The aim is for participants to be able to use Jira confidently and practically as a central working tool.
Our interactive, practice-oriented training courses are specifically designed to help you make the most of Jira's many possibilities. Whether you are learning the basics, agile methods or advanced administration, you can immediately apply what you have learnt to your day-to-day work and enjoy long-lasting learning success.
Thanks to catworkx's experienced trainers, who are experts in Jira and agile working, learning becomes an experience. You will gain valuable insights, practical tips and best practices that you can apply immediately.