Course

Process Improvement Practice («PZ4»)

In this course you will learn the importance of efficient processes and understand the interaction of process and organizational structure. You will be able to optimize and implement processes.
Duration 3 days
Price 2'100.–
Please note:  This is a reseller course and as such excluded from any discounts (excluding promo codes).
Course documents Course script

Course facts

Key Learnings
  • You will learn the importance of efficient processes and understand the interaction of process and organizational structure
  • You will be able to apply the methodical approach to analyzing and designing processes and identify the weak points in the process organization and their causes
  • In addition, you will be able to optimize and implement processes
Content
  • Generative AI (ChatGPT, Claude, Perplexity, etc.) in a process context
  • Basics of process management/design
  • Process elicitation and modeling
  • Process analysis
  • Elicitation of process requirements
  • Process design
  • Process evaluation
  • Communication of process implementation
Target audience

This course is aimed at employees from organizational and specialist departments who analyze and design the interaction of tasks and functions in the area to be investigated. Project managers and project collaborators who deal with the design of work processes in companies.

Requirements

There are no formal admission requirements. Initial practical experience in the field of process management is an advantage.

Additional information

This course is conducted in cooperation with our partner SGO Business School.

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Choose your date

7
Apr
2025
9
Apr
2025
Glattbrugg – SGO Business School
German
Timetable
CHF 2’100.-
exkl. 8.1% Mwst.
CHF 2’100.-
exkl. 8.1% Mwst.
12
Jun
2025
14
Jun
2025
Virtual Training
German
Timetable
CHF 2’100.-
exkl. 8.1% Mwst.
CHF 2’100.-
exkl. 8.1% Mwst.
27
Aug
2025
29
Aug
2025
Glattbrugg – SGO Business School
German
Timetable
CHF 2’100.-
exkl. 8.1% Mwst.
CHF 2’100.-
exkl. 8.1% Mwst.
20
Oct
2025
22
Oct
2025
Glattbrugg – SGO Business School
German
Timetable
CHF 2’100.-
exkl. 8.1% Mwst.
CHF 2’100.-
exkl. 8.1% Mwst.
Next date
7
Apr
2025
9
Apr
2025
Glattbrugg – SGO Business School
German
Timetable
CHF 2’100.-
exkl. 8.1% Mwst.
CHF 2’100.-
exkl. 8.1% Mwst.

Further courses

CAS Process Management («671CAS»)

18 days
CHF
10'800.–