The main goal of this training is to be able to use BPMN and RACI in order to visualize who does what in an organization and with which responsibilities.
- Explore a simple visual standard used as a reference to place all actors within common processes
- Identify key steps, prerequisites and deliverables, chains of activities and the conditions for each activity
- Independence from tools and editors: from the free software to those requiring at least 100 users, all use the recognized ISO norm ISO/IEC 19510:2013
- Being understood by all your colleagues, whatever their expertise and organizational domain. In fact, the BPMN diagram applies equally well to IT, HR, finance and production business processes. One of the best-known examples to start with is the delivery of a pizza ordered online
- Establishing roles and responsibilities according to project phases and/or product deliverables