Module 1: Introduction
Module 2: Can the organization benefit from the cloud?
Module 3: Cloud service provider
Module 4: Selecting the right services and service provider
Module 5: Negotiating and planning
Module 6: Onboard (and offboard): Moving to the cloud
Module 7: Enabling value
Module 8: Measuring and improving
The course content/learning objectives are based on the official Axelos Syllabus.
2 weeks before the course you will receive the official book. The seminar requires an additional time commitment outside of class of at least 20 hours.
The course is composed of three days of interactive training consisting of presentation and group exercises. Please reserve evenings during the training for repetition and/or minor homework.
This course is aimed at C-level (and aspiring C-level) as well as cloud architects and cloud consultants, procurement and Capture Manager considering procuring cloud services.
Individuals continuing their journey in service management, ITSM managers and aspiring ITSM managers, managers of all levels involved in shaping direction and strategy as well as existing ITIL qualification holders wishing to develop their knowledge.
The «ITIL® 4 (and since October 21, 2024 also v3) Foundation» certification is a prerequisite for this course. If you are not yet in possession of one or other of the «Foundation» certifications, please attend the following course:
You can book the exam in English or German. The courseware is in English and the official literature is in either English or German. In general, we recommend that you take the exam in the language of the official literature. When you register for the exam, you can choose the language of the exam and the language of the eBook.
You will receive a voucher for an online exam via email from PeopleCert a few days before the course begins. The exam voucher must be redeemed directly with PeopleCert, where you can register for an available exam date. The online exam is proctored by a PeopleCert proctor, which requires a device with a microphone and camera.
For more information about the exam, please visit the PeopleCert website here.
Format: 40 multiple-choice exam questions, duration: 1.5 hours, pass rate: 65%, closed book
Please note that PeopleCert will not issue your certificate if the above requirements are not met.
«Take2» option:
This option allows you to retake the exam at a lower price if you do not pass. The retake exam takes place online. If required, you can book this option independently in your PeopleCert cadidate profile before booking the exam. You have up to 6 months from the date of the first exam to prepare and take the retake exam.
Under this link you will find more information about the complaint management of our certification partner and your rights.
But we can arrange one for you. We will be happy to advise you individually on your course planning.
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