Course
digicode: SNDF
ServiceNow: Discovery Fundamentals
Course facts
- Summarizing the big picture of the ServiceNow Discovery solution
- Utilizing Discovery Admin Workspace
- Configuring a MID Server
- Explaining Credential-less and Credential-based Discovery
- Constructing Discovery to find Linux and Windows Servers, Network Devices, and Applications
- Creating New CI Classes
- Asset Discovery
- Extending Horizontal Discovery with custom Infrastructure and Application Patterns
- Showing common troubleshooting techniques
1 Overview
- Lab 1.1: Discovery and CMDB Tour
2 MID Server
- Lab 2.1: MID Server Installation Validation
3 Running Discovery
- Lab 3.1: Running Discovery
4 Credentials and Behaviors
- Lab 4.1: Windows Discovery
- Lab 4.2: Linux Discovery
- Lab 4.3: Behaviors
- Lab 4.4: Router Discovery
5 Phases, Probes, and Classifications
- Lab 5.1: Ports Probes and IP Services
- Lab 5.2: Classifications and Trigger Probes
- Lab 5.3: CI Identification Troubleshooting
6 Application Mapping
- Lab 6.1: Process Classification
- Lab 6.2: Process Classification and Identification
- Lab 6.3: Application to Application Mapping
7 Asset Discovery and Agent Client Collector for Visibility
- Lab 7.1: Asset and CI Relationships
8 Horizontal Discovery Patterns
- Lab 8.1: Extend Windows OS – Servers Pattern
- Lab 8.2: Extend Linux Server Pattern
- Lab 8.3: New SNMP Classifier and Discovery Pattern
- Lab 8.4: Remaining Firewall Requirements
9 Application Discovery Patterns
- Lab 9.1: Application Discovery Pattern
- Lab 9.2: More Mongoose Requirements
- Lab 9.3: Troubleshooting the Pattern
10 Configuration Management
- Lab 10.1: CMDB Health Properties
- Lab 10.2: CMDB Health Dashboard
Each module combines theoretical concepts with intensive hands-on exercises, allowing you to apply your knowledge immediately and gain valuable practical experience.
The ServiceNow Discovery Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with Discovery. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:
- ServiceNow Implementer
- ServiceNow System Administrator
We strongly recommend completing the following courses beforehand, or possessing equivalent hands-on knowledge and experience with ServiceNow:
- ServiceNow Administration Fundamentals
- ServiceNow CMDB Fundamentals (highly recommended)
- Scripting in ServiceNow (highly recommended)
- Knowledge of network protocols and terminology
Upon completion of the course, ServiceNow recommends gaining at least two to three months of practical experience before taking the «Certified Implementation Specialist – Discovery (CIS-DISCO)» exam. This ensures that you consolidate your knowledge and are optimally prepared.
Detailed information regarding the exam process can be found in the official Exam Blueprint. By successfully passing the certification, you officially demonstrate your expertise as a «Certified Implementation Specialist – Discovery (CIS-DISCO)».