Training course

PC/LAN-Supporter Powered by CompTIA («9M1»)

This training course will provide you with comprehensive basic training as a PC/LAN supporter by systematically covering PC topics and working with networks and servers.

Duration 30 days

Price 9'900.–

Price information The price includes course materials, refreshments, reviews, labs and exam workshops. Not included are the CompTIA exam fees of EUR 121 (IT Fundamentals), EUR 221 per exam (A+) and EUR 323 each (Network+ and Server+).

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Course facts

Key Learnings

Solving complex support problems independently
Ensuring high availability of IT systems
Installing and configuring server hardware
Learning to work with servers
Learning to work with network protocols and components
Applying the acquired knowledge to everyday work

Content

Installation practice and fault diagnosis
Privacy and security
LAN (topologies, media, protocols)
Network installation and configuration
Planning a new installation (hardware compatibility, network availability, etc.)
Configuration (BIOS, RAID, peripherals, backup, etc.)
Upgrade (adding processors, hard disks, memory expansion, BIOS, etc.)
Troubleshooting and problem resolution
Disaster recovery
Lab days
Exam workshops

This training course summarises the content of the following courses. These can also be booked individually:

Consists of the following modules

PC/LAN Supporter – System Technology I
PC/LAN Supporter – Lab I
PC/LAN Supporter – Operating System
PC/LAN Supporter – Storage media
PC/LAN Supporter – Electrical Engineering
PC/LAN Supporter – Maintenance I
PC/LAN Supporter – Interfaces
PC/LAN Supporter – Lab II
PC/LAN Supporter – Operating Systems I
PC/LAN Supporter – Operating Systems II
PC/LAN Supporter – Multimedia / Peripherals
PC/LAN Supporter – Lab III
PC/LAN Supporter – Standard Protocols
PC/LAN Supporter – Operating Systems III
PC/LAN Supporter – Internetworking I
PC/LAN Supporter – TCP/IP I
PC/LAN Supporter – Exam Workshop CompTIA A+ 220-801
PC/LAN Supporter – Exam Workshop CompTIA A+ 220-802
PC/LAN Supporter – Lab IV
PC/LAN Supporter – TCP/IP II
PC/LAN Supporter – Internetworking II
PC/LAN Supporter – Maintenance II
PC/LAN Supporter – Network Management and Security
PC/LAN CompTIA Exam Workshop Network N10-005
PC/LAN Supporter – Operating Systems IV
PC/LAN Supporter – System Technology II
PC/LAN Supporter – Storage Media II
PC/LAN Supporter – Lab V
PC/LAN Supporter – Maintenance III
PC/LAN Supporter – Exam Workshop

Methodology & didactics

30 days, combined as evening and Saturday classes. The PC/LAN Supporter (CompTIA) part-time course also requires a significant amount of study and time outside of the classroom. This varies depending on previous knowledge, but is generally 5 to 10 hours per week.

Target audience

This training course is aimed at ICT career changers, PC and network administrators who wish to gain a comprehensive grounding in PC support. It is also an ideal foundation for those wishing to further their education in areas such as Windows Server.

Requirements

Successful completion of the Digicomp assessment test and a basic knowledge of English are required.

Certification

Certified instructors with extensive practical experience in everyday working life prepare you for the following four international certifications: CompTIA IT Fundamentals, CompTIA A+, CompTIA Network+ and CompTIA Server+. The following exams can be taken at a PearsonVUE test center (Digicomp in Zurich and Bern):

Exam FC0-U61: CompTIA IT-Fundamentals
Exam CompTIA A+ 220-1101
Exam CompTIA A+ 220-1102
Exam N10-008: CompTIA Network+
Exam SK0-005: CompTIA Server+

FC0-U61 and SK0-005 are in English.

More information about each exam can be found at CompTIA Certifications.