Course

IT Know How for non-IT People («SIT»)

In this seminar you will expand your IT knowledge with IT terms, abbreviations and correlations. Discover the PC/Server structure, different operating systems, databases and get to know the latest technologies and trends in the IT market.
Duration 2 days
Price 2'800.–
Course documents Digicomp course documentation
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Course facts

  • Knowledge of important IT terms, abbreviations, facts and their interrelationships
  • Understanding of hardware (incl. components), software, various operating systems and networks
  • Understanding of the various networks
  • Knowledge of the different software variants
  • Knowledge of the different operating systems
  • Understanding of IT service management, the associated processes (ITIL) and the term Dev/Ops
  • Understanding of the activities of a programmer and possible process models
  • Knowledge of which data is managed and stored how and where (databases, virtualization, cloud)
  • Insight into the IT architecture
  • Understanding of the importance of IT security
  • Knowledge of current trends in IT
  1. IT - The market at a glance
    • The development of IT
    • The big companies in the IT sector
    • Jobs in IT
  2. Technical basics
    • Hardware
    • How computers think
    • Processor, CPU, Memory
  3. Many computers are a network (LAN, WAN, router, switch, hub)
    • Network protocols
    • What do GMS, GPRS, UMTS, Bluetooth, WAP, VoIP mean?
  4. Software
    • Subdivision
    • SW technology
  5. Operating systems 
    • Windows, Unix, Linux
  6. IT organization and processes
    • IT service management
    • ITIL
    • Green IT
    • IT organization    
  7. Programming
    • Activities of a programmer
    • A selection of programming languages
    • Process models: Waterfall, SCRUM
  8. From the index card to the database
    • What is a database?
    • How do databases work?
    • What happens in the data center when you access a database?
    • How is business-critical data stored securely?
    • What does virtualization mean?
    • What does cloud mean?
  9. IT architecture
    • Examples
  10. IT security
    • Are you secure?
    • Company spying target: the focus of hackers
    • Social engineering
    • Viruses, Trojans, spyware and phishing
    • Malicious websites take control
    • Current security trends and threats
  11. IT trends
    • Internet of Things
    • Artificial intelligence
 Anyone who would like to further qualify with IT know-how in order to gain the necessary understanding for the increasing digitization at the workplace. Interest in computer science

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