Microsoft Dynamics 365: CRM

Dynamics 365 Customer Engagement helps you keep track of processes and changes in sales, customer service, marketing, and field service. Get started in the CRM world of Dynamics 365 with our courses.

Learn about Microsoft Dynamics CRM

Discover the power of Microsoft Dynamics CRM. Our diverse, hands-on Microsoft Dynamics CRM training courses with experienced MCT experts.

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Whether you have a technical background or not, our training courses are the perfect foundation for your work in Customer Engagement (CRM) with Microsoft Dynamics 365.

Learn how to manage sales, marketing, customer service and field service processes in our Microsoft Dynamics 365 Customer Engagement (CRM) courses.

We offer the training (where available) in the following modalities:

  • Intensive: All training days in one go
  • Flexible: Two half-day sessions within one week with integrated learning support