Course
Digicomp Code AB900
Introduction to Microsoft 365 and AI Administration – Intensive Training («AB900»)
AB-900
Course facts
- Understanding the Zero Trust model, integrated security tools across Microsoft 365, layered security strategies, and threat intelligence capabilities for detection and response
- Mastering the fundamentals of identity and access management (authentication, SSO, RBAC) and best practices for securing and monitoring the M365 environment
- Learning how M365 tools (Exchange, Teams, SharePoint, OneDrive) integrate, how to use the Microsoft 365 Admin Center for service management, and how to delegate permissions securely
- Utilizing Microsoft Purview for data protection, including sensitive information classification (labels), implementing Data Loss Prevention (DLP) and communication compliance, and managing the data lifecycle (retention, archiving)
- Understanding the architecture of Copilot (Microsoft Graph, LLMs), the differences between Copilot and various agent types (prebuilt, custom, SharePoint), and their respective use cases
- Overseeing licensing, tracking adoption with Copilot Analytics, governing prompts, and managing the full agent lifecycle (creation, testing, publishing, and access control)
This course introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.
1 Explore Microsoft 365 security foundations
This module provides a comprehensive overview of Microsoft 365 security foundations, guiding learners through Zero Trust principles, integrated security tools, layered protection strategies, threat intelligence, identity and access management, and best practices for maintaining a secure cloud environment.
2 Introduction to Microsoft 365 core services and admin controls
This module introduces the Microsoft 365 admin center and basic configurations for core services like Teams, Exchange, and SharePoint.
3 Protect and govern Microsoft 365 data
This module provides a comprehensive overview of data protection and governance in Microsoft 365, equipping learners to understand and manage sensitive information, compliance, risk, and secure collaboration.
4 Explore Microsoft 365 Copilot and agents
This module provides a comprehensive introduction to Microsoft 365 Copilot and agents, explaining their architecture, capabilities, licensing models, deployment strategies, and practical use cases.
5 Perform basic administrative tasks for Microsoft 365 Copilot
This module guides administrators on how to manage Microsoft 365 Copilot, including licensing and access control, billing and usage monitoring, prompt governance, and strategies for tracking and driving user adoption.
6 Perform basic administrative tasks for Microsoft 365 Copilot agents
This module guides administrators through configuring user access and permissions for agents, creating, editing, testing, and publishing Copilot agents, managing agent approval and governance, and monitoring the full lifecycle of agents using Microsoft 365 and Power Platform tools.
This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot.
Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.
- Basic functional experience with Microsoft 365 services
- Proficient understanding of general IT practices