Microsoft Dynamics 365: Customer Engagement
The Customer Engagement area of Dynamics 365 helps you keep track of processes and changes in sales, customer service, marketing and field sales. Get started in the CRM world of Dynamics 365 with our courses.
Regardless of whether you have a technical background, our training courses are the ideal starting point into Customer Engagement (CRM) with Microsoft Dynamics 365.
Our training courses prepare you optimally for the certification and are based on the following Microsoft Learn contents:
- Certification: “Microsoft Certified: Dynamics 365 Fundamentals (CRM)”
- Examination: “MB-910: Microsoft Dynamics 365 Fundamentals (CRM)”
We offer training in the following modalities:
- Intensive: All training days continuously
- Flexible: Two half-day sessions each within one week with integrated learning support