Course
Leading with Rational and Emotional Intelligence («H33768»)
Emotional competence matters in times of professional change. Train your self-awareness and self-regulation systematically and strengthen your social skills with the help of leadership tools for more empathy in everyday (professional) life.
Duration
2 days
Price
2'200.–
Course information
This course is held in cooperation with Haufe Akademie.
Course facts
- Learning how to better recognise and manage feelings, even in difficult situations
- Reviewing and expanding ways of motivating others and responding to their needs
- Learning to see things from a different perspective
- Making your own communication and dialogue more empathetic, clear and successful
1 Fundamentals of rational and emotional intelligence
- The 4 basic areas of emotional intelligence in Daniel Goleman's model
- How rationality and emotion interact in the brain: Brain-physiological foundations of emotional intelligence
- The often unconscious influence of emotions on our behavior at work
2 Leading myself successfully – personal emotional competencies
- Self-awareness and self-regulation
- Assessing one's own emotions and their impact on others
- Consciously perceiving one's own emotions and using them authentically and positively
- Creating a calm and efficient state: knowing one's own stress and emotion amplifiers
3 Leading others successfully – effective communication
- Active listening and targeted questioning techniques
- Why the separation of perception, effect and interpretation is so important
- Giving effective and motivating feedback
- Combining clarity of purpose with empathetic dialogue
4 Leading others successfully – motivating leadership
- What motivates or demotivates myself and my employees?
- Perceiving emotional components in employees and dealing with them appropriately
- Situational employee-specific leadership
- Communicating decisions, delivering unpleasant news
5 Working on case studies from practice
- Development of concrete alternatives for action
- Methods and tools for everyday leadership
Holistic and practice-oriented training with a high participant orientation. Essential methods are the discussion of practical cases, exchange of experiences, role plays, perception experiments and communication exercises.
This course is aimed at managers at all levels.
Initial management experience is an advantage.
This training can also be offered virtually upon request.