Course

Leading with Rational and Emotional Intelligence («H32348»)

Emotional competence matters in times of professional change. Train your self-awareness and self-regulation systematically and strengthen your social skills with the help of leadership tools for more empathy in everyday (professional) life.
Duration 2 days
Price 1'800.–
Please note:  This is a reseller course and as such excluded from any discounts (excluding promo codes).
Course information This course is held in cooperation with Haufe Akademie. For the purpose of conducting the course, the participants' data will be transmitted there and processed there under their own responsibility. Please take note of the relevant Privacy notice.

Course facts

Key Learnings
  • Learning how to better recognise and manage feelings, even in difficult situations
  • Reviewing and expanding ways of motivating others and responding to their needs
  • Learning to see things from a different perspective
  • Making your own communication and dialogue more empathetic, clear and successful
Content

1 Fundamentals of rational and emotional intelligence

  • The 4 basic areas of emotional intelligence in Daniel Goleman's model
  • How rationality and emotion interact in the brain: Brain-physiological foundations of emotional intelligence
  • The often unconscious influence of emotions on our behavior at work

2 Leading myself successfully – personal emotional competencies

  • Self-awareness and self-regulation
  • Assessing one's own emotions and their impact on others
  • Consciously perceiving one's own emotions and using them authentically and positively
  • Creating a calm and efficient state: knowing one's own stress and emotion amplifiers

3 Leading others successfully – effective communication

  • Active listening and targeted questioning techniques
  • Why the separation of perception, effect and interpretation is so important
  • Giving effective and motivating feedback
  • Combining clarity of purpose with empathetic dialogue

4 Leading others successfully – motivating leadership

  • What motivates or demotivates myself and my employees?
  • Perceiving emotional components in employees and dealing with them appropriately
  • Situational employee-specific leadership
  • Communicating decisions, delivering unpleasant news

5 Working on case studies from practice

  • Development of concrete alternatives for action
  • Methods and tools for everyday leadership
Methodology & didactics

Holistic and practice-oriented training with a high participant orientation. Essential methods are the discussion of practical cases, exchange of experiences, role plays, perception experiments and communication exercises.

Target audience

This course is aimed at managers at all levels.

Requirements

Initial management experience is an advantage.

Additional information

We recommend booking at least 14 days before the seminar date so that you can receive any documents by post in good time.

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Choose your date

14
Jul
2025
15
Jul
2025
Virtual Training
German
Timetable
Guaranteed to take place.
CHF 1’800.-
exkl. 8.1% Mwst.
Guaranteed to take place.
CHF 1’800.-
exkl. 8.1% Mwst.
19
Jan
2026
20
Jan
2026
Virtual Training
German
Timetable
CHF 1’800.-
exkl. 8.1% Mwst.
CHF 1’800.-
exkl. 8.1% Mwst.
Next date
14
Jul
2025
15
Jul
2025
Virtual Training
German
Timetable
Guaranteed to take place.
CHF 1’800.-
exkl. 8.1% Mwst.
Guaranteed to take place.
CHF 1’800.-
exkl. 8.1% Mwst.