Course
digicode: 671
Professional Diploma in Process Management
Course facts
Download as PDF- Learning about the importance of efficient processes and understanding the interaction between process and structural organization
- Applying a methodical approach to the analysis and design of processes
- Identifying weaknesses in process organization and their causes, as well as optimizing and introducing processes
- Gaining an overview of suitable process management methods
- Learning to develop, implement, design, and model processes in an agile and AI-supported manner
- Using familiar tools to control processes transparently and adapt them flexibly
- Knowing the most important building blocks for setting up a suggestion scheme in the company
- Recognizing which key figures are important and meaningful for continuous improvement
- Recognizing process weaknesses by comparing target and actual key figures and eliminating the causes
- Assessing the possible organizational consequences of a continuous improvement process (CIP)
The training course has a modular structure and consists of 8 days of classroom and online seminars.
Module 1: Process Improvement Practice (3 days)
- Fundamentals of Process Design
- Process Mapping / Process Modeling
- Process Analysis
- Process Requirements Analysis
- Process Design
- Process Evaluation
- Process Implementation / Process Rollout
Module 2: Agile Process Management with AI (2 days)
- Understanding AI
- Prompt Engineering
- AI in everyday processes
- Agility and Processes
- AI and Agility
- Agile strategic process organization
- Agile process design
- BPMN and Agility
Module 3: Continuous Improvement Process (CIP) (3 days)
- Overview of Process Management and Continuous Optimization
- Organization of Process Management
- Process Goals and Key Performance Indicators
- Process Performance Measurement
- Process Dashboard
- Process Performance Diagnosis and Control
- Process Management and Development
This qualification is aimed at specialists such as process managers, BPM experts, process organizers, (in-house) consultants, and project managers, as well as executives and employees who are responsible for designing and managing processes.
There are no formal admission requirements. Initial practical experience in the field of process management is an advantage.
After successful participation and passing the multiple-choice test, you will receive the Process Management Diploma.
This course is conducted in cooperation with our partner SGO Business School.