Kanban Systems Improvements (Modul II) («KSI»)

• Dealing with resistance in improvement processes
• Punctuation Points: Recognizing, planning and using appropriate points in time for change steps
• The Kanban Maturity Model: Recognizing where the team and organization are and what next steps are therefore possible and meaningful
• The Kanban cadences: Enable an effective flow of information across teams, departments and the organization that is appropriate to the company culture, and use other types of feedback mechanisms
• Improving service orientation in the organization: Tools and techniques
• Upstream Kanban: How to represent the work of product owners and decision makers at different flight levels of Kanban boards and how they contribute in a scaled environment
• Advanced metrics: Understanding lead times, risk classes, and variability of work and using them skillfully for improvement
• Discussions and ideas in collegial case consultation on your own challenges with Kanban

1. Change Management
   • Dealing with change from a psychological perspective
   • Change management case study
   • A change management method for the 21st century
   • Application to your own change management
   • Recognition of punctuation points in the case study
2. Kanban Maturity Model
   • Understanding and recognizing the different maturity levels
   • Perspectives on the Maturity Model
   • Application of the model to the case study
3. Services
   • Looking at value flow beyond the team, department and company perimeter
   • A look at enterprises through the Kanban lens
   • Identifying services in the enterprise
4. Scaling
   • Scaling principles and dimensions
   • Start scaling Kanban
   • The Upstream funnel
   • Enabling Business Agility
   • Case study on scaling from practice
5. Analysis of own Kanban systems
   • Application of cadences and other types of feedback to own context
   • Collaborative analysis of participants' specific systems in a confidential setting
   • Collegial case consultation (intervision)

In the first part of the course you will work out the theory together step by step and do exercises to experience it right away. You discuss, exchange and apply. You will hear and discuss the case study of a team that has used the principles presented.

In the second part of the course, things get more tangible, concrete and practical: In the collegial case consultation, you will have the opportunity to present your Kanban system and your current challenges in a confidential atmosphere. Under the supervision of the trainer, you will receive analyses, tips and advice from the other participants, which will open up your view of your own system, illuminate it from a different perspective and point out possible horizons. In the end, you will leave the training with concrete action steps that you can implement in your environment the very next day.

This course is aimed at leaders, experienced agilists, change agents, and anyone else who wants to drive the development of their team, department, or the entire organization.

Participation in the following course is required (proof of participation if the course was not attended at Digicomp):

This course concludes with the internationally recognized certification «Kanban Management Professional (KMP)» from Kanban University. The certification is only possible if you have previously attended the first course «Kanban Systems Design» and have applied Kanban for a few months.

• Kanban Management Professional

You would prefer to have this course on-site for your organization? We will gladly organize this course as an in-house training at your location – Please contact us!