Course
Digicomp Code GBRM
Business Relationship Management Professional («GBRM»)
The enhanced Business Relationship Management Professional (BRMP) course provides a fundamental understanding of Business Relationship Management (BRM) for individuals of all experience levels. The training provides a solid foundation of knowledge.
Duration
3 days
Price
3'050.–
Please note:
This is a reseller course and as such excluded from any discounts (excluding promo codes).
Course documents
Courseware & The BRMP® Guide to the BRM Body of Knowledge
Price information
incl. examination fees
Course facts
- Understanding the importance and activities of business relationship management and its value to a company
- Understanding the need for an organization to go beyond traditional goals of profit and products and focus on goals appropriate for a relationship-oriented organization
- Understanding the importance of integrating business relationship management into all areas of the company
- Educating the company that a mature BRM capability develops culture, builds partnerships, increases value, and fulfills purpose
- Applying business relationship management to the company's triple bottom line (people, purpose, and planet)
- Learning the fundamental knowledge, skills, and mindsets of the business relationship management role
- Knowing the approaches, tools, and templates for business relationship management to achieve results
- Knowing the value and impact of BRM capability on an organization by creating a draft of the BRM Capability Workbook
This course provides a thorough overview of the essential concepts of Business Relationship Management (BRM). Upon completion of the BRMP® course, you will be able to demonstrate that you understand the following:
- What BRM is and its value to a business
- Why a company should go beyond profits and products to include people, purpose-driven goals and the planet
- Why BRM should be integrated into every element of the organization
- The contribution of the BRM role to the purpose of the organization
- The fundamental knowledge, skills and mindset of the BRM role
- The key BRM approaches, tools and templates used to achieve results
- How a BRM team can foster BRM capability to develop culture, build partnerships, drive value, and fulfill purpose within the organization
- Business Relationship Managers and/or Business Partners in any industry or function
- Leaders who want to know more about how to develop culture, build partnerships, drive value, and/or fulfill purpose in organizations
- Executives who are ready to take on a BRM role or build their BRM skills
- Service Delivery Managers responsible for managing customer contracts and relationships
- Account managers/sales responsible for understanding customer requirements
- Service/product owners on the service provider side
- CIOs who manage relationships with the business
- Business and IT stakeholders who want to understand the principles of business relationship management
The training does not require any prerequisites. Experience in service management and business relationship management is an advantage.
BRMP® Business Relationship Management Professional, awarded by APMG. The exam can be taken in English or German.
Exam format:
- Multiple Choice
- closed book
- Number of questions: 50 questions
- Pass rate: 25 marks or more required to pass (out of 50 available) – 50%
- Duration: 40 minutes
This course is conducted in collaboration with our partner Glenfis.