Course
digicode: VMWOTS
Workspace ONE UEM: Troubleshooting [V22.x]
Gain essential skills to manage and troubleshoot Workspace ONE UEM, boosting confidence and ensuring smooth enterprise‑mobility operations. Hands‑on labs and expert guidance accelerate your IT career.
Duration
2 days
Price
1'700.–
Course documents
Original Omnissa e-Kit (E-Book & Labs)
Course facts
- Summarizing the basic troubleshooting methodology
- Outlining common troubleshooting techniques in the Workspace ONE UEM console
- Outlining common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console
- Summarizing common troubleshooting strategies for Workspace ONE UEM managed devices
- Outlining common application management troubleshooting techniques in the Workspace ONE UEM console
- Summarizing common troubleshooting techniques for email management in the Workspace ONE UEM console
- Explaining common troubleshooting approaches for the Unified Access Gateway platform and individual edge services
- Introductions and course logistics
- Course objectives
- Navigating and customizing the console
- Workspace ONE UEM console foundations
- Workspace ONE Hub Services
- Workspace ONE UEM accounts
- Workspace ONE & modern SaaS architecture
- Workspace ONE UEM architecture
- Additional Workspace ONE components
- Workspace ONE example use cases
- Software troubleshooting and support methods
- Core components topology
- Integrated components topology
- Workspace ONE UEM log files Course modules
- Workspace ONE UEM troubleshooting overview
- Group management and assignment
- System settings and roles
- Analytic events
- Collecting and analyzing Workspace ONE UEM logs
- Integration overview
- AirWatch Cloud Connector
- Directory Services integration
- Directory Users and Groups synchronization
- Certificate Authority integration
- Omnissa Access and Workspace ONE Intelligent Hub
- Endpoint topology overview
- Tools and resources for troubleshooting
- Workspace ONE Assist
- Troubleshooting common issues
- Applications overview
- Configuration review
- Tools and resources for troubleshooting
- Public applications
- Internal applications
- Purchased applications
- Unified Access Gateway architecture overview
- Unified Access Gateway configuration review
- Tools and resources for troubleshooting
- Content Gateway on Unified Access Gateway
- Workspace ONE Tunnel on Unified Access Gateway
- Email architecture overview
- Email profile configuration review
- Tools and resources for troubleshooting
- Workspace ONE Secure Email Gateway on Unified Access Gateway
- PowerShell integration
- A working knowledge of Omnissa Workspace ONE UEM infrastructure
- A background in End-User Computing
- Completed the following course:
In this course you will receive electronic course materials. The documents will be sent to you by VMware prior to the course to the address you provide when you register. You have the option of bringing your own tablet or laptop so that you can read the content and exercises in parallel to your lessons. In addition, you can save your documents in the right place.