Course
digicode: OWSOAO
Workspace ONE UEM: Administration and Operations
Confidently and effectively manage, secure and optimize enterprise devices with advanced Workspace ONE expertise.
Duration
5 days
Price
3'950.–
Course documents
Original Omnissa e-Kit (E-Book & Labs)
Course facts
- Understanding the core capabilities and value of Workspace ONE UEM for comprehensive enterprise device management
- Mastering the implementation of secure enrollment, integration of identity services, and configuration of conditional access policies to protect corporate resources
- Learning to deploy and manage applications effectively across diverse device types and operating systems
- Gaining expertise in creating and applying advanced device profiles and configuration policies, and automating workflows using Freestyle Orchestrator
- Applying specific best practices for modern management of Windows, Apple, and Android devices within the enterprise environment
- Explaining and configuring common Workspace ONE enterprise integrations and securely deploying configurations
- Developing the ability to analyze a Workspace ONE UEM deployment and discussing strategies for maintaining environment and device fleet health
- Acquiring skills to troubleshoot and resolve basic issues related to devices, applications, and policies
- Introductions and course logistics
- Course objectives
- Navigating and customizing the console
- Workspace ONE UEM console foundations
- Workspace ONE Hub Services
- Workspace ONE UEM accounts
- Workspace ONE & modern SaaS architecture
- Workspace ONE UEM architecture
- Additional Workspace ONE components
- Workspace ONE example use cases
- Identity management – Direct integration vs. Omnissa Identity service
- Direct integration Directory services UEM
- Identity management in Omnissa Access
- Identity management with Omnissa Identity service
- Enterprise Federation for Administrator Access in Omnissa Connect
- Integrating Omnissa Access with Workspace ONE UEM for Hub services and secure authentication
- Omnissa Access overview
- Authentication methods in Access
- Federate resources for SSO
- Access policies and conditional access
- Applications overview
- Public applications
- Internal applications
- Purchased applications
- Software distribution management
- Workspace ONE SDK
- Describe the benefits of using profiles
- Identify the various profile types
- Identify platform-specific profile payloads
- Explain how to create and deploy profiles in the workspace ONE UEM console
- Introduction to Freestyle Orchestrator
- Components of a Freestyle workflow in Workspace ONE UEM
- Workflow creation process in Workspace ONE UEM
- Troubleshooting a workflow in Workspace ONE UEM
- Components of a Freestyle workflow in Omnissa Intelligence
- Getting started with Windows management
- Provisioning, enrolling, and onboarding
- Policy configuration
- Windows updates
- Windows apps
- Analytics and troubleshooting
- Apple management in Workspace ONE UEM
- Introduction to Apple services
- Integrating Apple Business Manager with Workspace ONE UEM
- Automated Device Enrollment
- App and content deployment with VPP
- Profiles for Apple Devices
- Declarative Device Management
- Creating a profile in Workspace ONE
- Scripts and sensors with the Intelligent Hub
- Intelligent Hub hubcli
- Introduction to macOS and iOS updates
- OS update management in Workspace ONE UEM
- Device Updates dashboard
- Software Update Enforcement
- OS updates with Intelligent Hub hubcli
- Android Device Management Modes
- Android Enterprise (Custom DPC & AMAPI)
- Profile and device compliance
- Productivity Application & Application Management
- Operating System update, Freestyle Orchestrator and troubleshooting
- What is Omnissa Intelligence and terminology overview
- Easiest point of entry – the Marketplace
- Customizing the environment - Dashboards & Data Explorer deep dive
- Omnissa Horizon Operations overview – virtual apps and desktops
- Omnissa Intelligence Experience Management deep dive
- Keeping an eye on safety – Workspace Security
- Working with others – Integrations
- Finishing the puzzle – overview recap
- Introduction to Zero Trust with Omnissa
- Compliance Policies
- Mobile Threat Defense overview
- Tunnel for Secure Access to resources
- Zero Trust Compliance integrations
- A working knowledge of Workspace ONE UEM
- A background in End-User Computing
- Having completed the following course: