Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.
- Introduction to troubleshooting
- Describe a generalized strategy for troubleshooting
- Take proactive steps to prevent small issues
- Prevent small issues from becoming large problems by employing proactive system administration techniques
- ?Troubleshoot boot issues
- Identify and resolve issues that can affect a system's ability to boot
- ?Identify hardware issues
- Identify hardware problems that can affect a system’s ability to operate
- ?Troubleshoot storage issues
- Identify and fix issues related to storage
- ?Troubleshoot RPM issues
- Identify and fix problems in, and using, the package management subsystem
- ?Troubleshoot network issues
- Identify and resolve network connectivity issues
- ?Troubleshoot application issues
- ?Deal with security issues
- Identify and fix issues related to security subsystems
- ?Troubleshoot kernel issues
- Identify kernel issues and assist Red Hat Support in resolving kernel issues
- ?Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review
- Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting