Implementing Cisco Collaboration Applications («CLICA»)

This course prepares you for the Exam Implementing Cisco Collaboration Applications (CLICA) 300-810.

• Configuring and Troubleshooting Cisco Unity Connection Integration
• Configuring and Troubleshooting Cisco Unity Connection Call Handlers
• Troubleshooting Cisco Unity Connection
• Configuring and Troubleshooting Cisco Unity Express
• Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
• Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
• Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
• Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
• Troubleshooting Cisco Unified Communications Manager IM and Presence Service
• Integrating Cisco Unified Attendant Console Advanced
• Implementing Call Recording and Monitoring

Through a combination of classroom and hands-on training, you acquire the skills to maximize the agility of robust management systems.

This course is aimed at network architects, network designers, network engineers, network managers and network administrators.

Basic understanding of network technologies, language and video as well as experience with Cisco Unified Communications Manager, including Single Site Dial Plan, Single Public Switched Telephone Network (PSTN) gateway and Session Initiation Protocol (SIP) lines