Course

Implementing Cisco Collaboration Applications («CLICA»)

This course provides you with the knowledge to optimize the communication protocol, strengthen compliance measures and enhance your communication systems with knowledge of Single Sign-On, Unified IM & Presence, Unity Connection and Uni Express.
Vendor code

CLICA

Duration 5 days
Price 4'400.–
Course documents Official Cisco Toolkits in English

Course facts

Key Learnings
  • Acquiring knowledge to reduce complexity and strengthen security protocols for communication applications
  • Gaining hands-on experience in automating, encrypting and securing administrative and business communications
Content

This course prepares you for the Exam Implementing Cisco Collaboration Applications (CLICA) 300-810.

  • Configuring and Troubleshooting Cisco Unity Connection Integration
  • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Troubleshooting Cisco Unity Connection
  • Configuring and Troubleshooting Cisco Unity Express
  • Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Integrating Cisco Unified Attendant Console Advanced
  • Implementing Call Recording and Monitoring
Methodology & didactics

Through a combination of classroom and hands-on training, you acquire the skills to maximize the agility of robust management systems.

Target audience

This course is aimed at network architects, network designers, network engineers, network managers and network administrators.

Requirements

Basic understanding of network technologies, language and video as well as experience with Cisco Unified Communications Manager, including Single Site Dial Plan, Single Public Switched Telephone Network (PSTN) gateway and Session Initiation Protocol (SIP) lines

Certification
Certification
Implementing Cisco Collaboration Applications v1.0 (CLICA 300-810) is a 90-minute exam associated with the CCNP Collaboration and Cisco Certified Specialist – Collaboration Applications Implementation certifications. This exam certifies a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients. The course, Implementing Cisco Collaboration Applications, helps candidates prepare for this exam.
 
Recertification
After three years, by means of CEP (Continuous Learning Program) points or passing the corresponding exam.

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24
Mar
2025
28
Mar
2025
Lausanne
French
Timetable
CHF 4’400.-
exkl. 8.1% Mwst.
CHF 4’400.-
exkl. 8.1% Mwst.
5
May
2025
9
May
2025
Geneva
French
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CHF 4’400.-
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CHF 4’400.-
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16
Jun
2025
20
Jun
2025
Lausanne
French
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CHF 4’400.-
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CHF 4’400.-
exkl. 8.1% Mwst.
21
Jul
2025
25
Jul
2025
Geneva
French
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CHF 4’400.-
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CHF 4’400.-
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8
Sep
2025
12
Sep
2025
Lausanne
French
Timetable
CHF 4’400.-
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CHF 4’400.-
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22
Sep
2025
26
Sep
2025
Virtual Training
German
Timetable
CHF 4’400.-
exkl. 8.1% Mwst.
CHF 4’400.-
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20
Oct
2025
24
Oct
2025
Geneva
French
Timetable
CHF 4’400.-
exkl. 8.1% Mwst.
CHF 4’400.-
exkl. 8.1% Mwst.
24
Nov
2025
28
Nov
2025
Virtual Training
German
Timetable
CHF 4’400.-
exkl. 8.1% Mwst.
CHF 4’400.-
exkl. 8.1% Mwst.
1
Dec
2025
5
Dec
2025
Lausanne
French
Timetable
CHF 4’400.-
exkl. 8.1% Mwst.
CHF 4’400.-
exkl. 8.1% Mwst.
Next date
24
Mar
2025
28
Mar
2025
Lausanne
French
Timetable
CHF 4’400.-
exkl. 8.1% Mwst.
CHF 4’400.-
exkl. 8.1% Mwst.