Course

VMware vSphere: Troubleshooting [V8] («VMVST8»)

In this course, you will increase your knowledge and competency in using the command line interface, VMware vSphere® Client™, log files, and other tools to analyze and resolve problems.
Duration 5 days
Price 3'950.–
Course documents Original electronic VMware courseware (eKit)

Course facts

  • Describing troubleshooting principles and procedures
  • Using the vSphere Client, the command line, and log files to configure, diagnose, and correct problems in vSphere
  • Explaining the key vSphere log files from troubleshooting perspective
  • Describing the benefits and capabilities of VMware Skyline
  • Identifying the networking issues by examining the reported symptoms, and troubleshoot the reported problems
  • Identifying the storage issues by examining the reported symptoms, and troubleshoot the reported problems
  • Troubleshooting vSphere cluster failure scenarios and analyze possible causes
  • Diagnosing common VMware vSphere® High Availability (vSphere HA) problems and provide solutions
  • Troubleshooting virtual machine problems, including migration problems, snapshot problems, and connectivity problems
  • Identifying VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and find resolutions
  • Troubleshooting performance problems with vSphere components

1 Course Introduction

  • Introductions and course logistics
  • Course objectives

2 Introduction to Troubleshooting

  • Define the scope of troubleshooting
  • Use a structured approach to solve configuration and operational problems
  • Apply troubleshooting methodology to diagnose faults and make troubleshooting efficient

3 Troubleshooting Tools

  • Identify the utilities and tools used to run commands
  • Identify how to access the vSphere ESXi shell
  • Run commands to view, configure, and manage vSphere components
  • Use Standalone ESXCLI for troubleshooting
  • Run ESXCLI commands from the Standalone ESXCLI tool
  • Use Data Center CLI commands for troubleshooting
  • Run commands to view, configure, and manage your vSphere components
  • Identify the best tool to use for CLI troubleshooting
  • Locate important log files
  • Identify how to use log files in troubleshooting
  • Describe the benefits and capabilities of VMware Skyline™
  • Explain how VMware Skyline works at a high-level
  • Identify the types of health information provided by Skyline™ Health
  • Identify uses for VMware Skyline™ Advisor
  • Describe the support bundle REST API
  • Use the support bundle REST API

4 Troubleshooting Virtual Networking

  • Analyze and troubleshoot standard switch problems
  • Analyze and troubleshoot virtual machine connectivity problems
  • Analyze and troubleshoot management network problems
  • Analyze and troubleshoot distributed switch problems

5 Troubleshooting Storage

  • Recognize components in the vSphere storage architecture
  • Identify the possible causes of problems in the various types of datastores
  • Analyze the common storage connectivity and configuration problems and discuss the possible causes
  • Resolve the storage connectivity problems, correct misconfigurations, and restore LUN visibility
  • Analyze log file entries to identify the root cause of storage problems
  • Use ESXi and Linux commands to troubleshoot storage problems
  • Investigate ESXi storage issues
  • Troubleshoot virtual machine snapshots
  • Troubleshoot storage performance problems
  • Recognize how multipathing works
  • Identify the common causes of missing paths
  • Resolve the missing path problems between hosts and storage devices

6 Troubleshooting vSphere Clusters

  • Identify and troubleshoot potential vSphere HA problems
  • Analyze and solve vSphere potential vMotion problems
  • Diagnose and troubleshoot potential vSphere DRS problems

7 Troubleshooting Virtual Machines

  • Describe virtual machine files
  • Identify, analyze, and solve virtual machine snapshot problems
  • Discuss virtual machine files and disk content IDs
  • Troubleshoot virtual machine power-on problems
  • Identify possible causes and troubleshoot virtual machine connection state problems
  • Diagnose and recover from VMware Tools™ installation failures

8 Troubleshooting vCenter Server and ESXi

  • Analyze and resolve vCenter service problems
  • Diagnose and troubleshoot vCenter database problems
  • Use vCenter appliance shell and the Bash shell to identify and solve problems
  • Identify and troubleshoot ESXi host problems

This course is aimed at system architects and system administrators.

Completion of one of the following courses is required:

VMware Certification: Click here for an overview of the VMware certifications.

In this course you will receive electronic course materials. The documents will be sent to you by VMware prior to the course to the address you provided when you registered. You have the option of bringing your own tablet or laptop so that you can read the content and exercises in parallel to your lessons. In addition, you have your documents already saved in the right place.

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