Certified Implementation Specialist – IT Service Management (CIS-ITSM)
The Certified Implementation Specialist – IT Service Management (CIS - ITSM) exam confirms you have the knowledge and skills to configure, implement, and maintain ServiceNow ITSM applications. This certification validates their ability to manage incidents, problems, and change lifecycles, configure service catalog and request management, and integrate with the CMDB. Certified individuals optimize IT service delivery and enhance operational efficiency.
Comprehensive preparation