Course
Process Improvement Practice («PZ4»)
In this course you will learn the importance of efficient processes and understand the interaction of process and organizational structure. You will be able to optimize and implement processes.
Duration
3 days
Price
2'100.–
Please note:
This is a reseller course and as such excluded from any discounts.
Course documents
Course script
Course facts
- You will learn the importance of efficient processes and understand the interaction of process and organizational structure
- You will be able to apply the methodical approach to analyzing and designing processes and identify the weak points in the process organization and their causes
- In addition, you will be able to optimize and implement processes
- Generative AI (ChatGPT, Claude, Perplexity, etc.) in a process context
- Basics of process management/design
- Process elicitation and modeling
- Process analysis
- Elicitation of process requirements
- Process design
- Process evaluation
- Communication of process implementation
This course is aimed at employees from organizational and specialist departments who analyze and design the interaction of tasks and functions in the area to be investigated. Project managers and project collaborators who deal with the design of work processes in companies.
There are no formal admission requirements. Initial practical experience in the field of process management is an advantage.
This course is conducted in cooperation with our partner SGO Business School.